Terms of Use

Welcome to Gowri Pooja Stores. By accessing or using our website, services, and products, you agree to follow the terms and conditions mentioned here. Please read them carefully before using our platform.

1. Acceptance of Terms

By visiting our website, creating an account, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Use. If you do not agree, please refrain from using our services.

2. Eligibility

You must be at least 18 years old to use this website. If you are using the site on behalf of someone else, you confirm that you have proper authorization.

3. Account Registration

• You are responsible for keeping your account credentials secure.
• You agree not to share your password with anyone.
• Any activity under your account will be considered made by you.
• If you suspect unauthorized use, you must notify us immediately.

4. Product Information

We strive to provide accurate descriptions, images, and details of all products. However, minor variations in color, size, fragrance, or packaging may occur due to lighting, manufacturing differences, or supplier changes.

5. Pricing & Payments

• All prices displayed are inclusive/exclusive of taxes as mentioned on the product page.
• Prices may change at any time without notice.
• Orders are confirmed only after successful payment confirmation.
• We use secure and verified payment gateways for online transactions.

6. Order Acceptance & Cancellation

Gowri Pooja Stores reserves the right to accept or reject any order due to:

• Product unavailability
• Incorrect pricing or product information
• Suspicious or high-risk transactions
• Incomplete or invalid delivery address

If an order is cancelled by us, any paid amount will be refunded as per our refund policy.

7. Shipping & Delivery

Delivery timelines mentioned on the website are estimates and may vary due to:

• Festive seasons
• Courier partner delays
• Weather or transportation issues
• Incorrect or incomplete addresses

Detailed information is available in our Shipping Policy.

8. Returns & Refunds

Returns are accepted under certain conditions like damaged or incorrect products. Customers must notify us within 24 hours of delivery. For complete guidelines, refer to our Return Policy.

9. Prohibited Activities

You agree NOT to engage in the following:

• Misusing or tampering with the website’s security features
• Copying or redistributing product images or descriptions without permission
• Using fake information to create accounts
• Attempting to hack, modify, or disrupt website functionality
• Using our products for illegal or harmful purposes

10. Intellectual Property

All content, including text, images, logos, product descriptions, and website layout, is the property of Gowri Pooja Stores and protected by copyright laws. You may not reproduce or reuse our content without written permission.

11. Limitation of Liability

Gowri Pooja Stores is not responsible for:

• Delays caused by courier partners
• Damage due to improper handling after delivery
• Allergies or health issues related to incense, powders, or pooja materials
• Loss or misuse of products after delivery

We provide products in good faith, but customers are advised to use them responsibly.

12. Third-Party Links & Services

Our website may contain links to external websites for payment, tracking, or reference. We do not control or guarantee the content of those sites.

13. Changes to Terms

We may update or modify these Terms of Use at any time. Continued use of our website means you accept the updated terms.